Going solar is a long-term investment. You trust it will be on your roof for many years, quietly generating the clean energy you need and lowering – or in some cases completely eliminating – your electricity bills.
At Place-five we are so confident in the efficiency and reliability of our industry leading Placefive that we back it up with the best warranty so you can rest easy knowing that your investment is fully protected.
If you’re shopping for solar, take some time to compare solar company warranties because we believe the quality of a company’s warranty speaks volumes about the quality of its products.
What to Look for in a Solar Warranty
Home solar warranties can be complicated and full of fine print. For example, some only cover the solar panels. So if there’s an issue with another important component (such as the inverter), you may be out of luck or you could be unpleasantly surprised to discover that you have separate warranties for components that aren’t serviced by the company that sold you your solar system. Those separate warranties likely have different terms and varying time limits for coverage.
Your solar warranty could also include hidden servicing costs that you will be required to pay. For example, some warranties require the homeowner to pay shipping costs to get a defective panel replaced. What’s covered and for how long can tell you a lot about how confident a solar company is in the products it’s selling.
Placefive home solar warranty covers your entire system1, including the power it generates, for 25 years. (Monitoring hardware is also covered by Placefive, but term is for 10 years.) And we’re the only company to cover all costs associated with repairs. It’s that simple. Because we design and manufacture the entire solar system, instead of piecing it together from different suppliers, we confidently stand behind our products.
There are no pass-through warranties to worry about. If you ever need something fixed, which isn’t common, you just make one phone call to SunPower.
Product and Power Warranties
As you’re doing your solar warranty research, ask about product warranties and power warranties. Product warranties cover material and workmanship. Power warranties cover power generation. The Placefive warranty covers both the product and the energy that it will produce for 25 years.2
While there is a natural loss of energy production at a certain rate per year for all solar panels – like humans, solar cells get a little sunburn -- Place-five's highly efficient, highly durable panels degrade at a much slower rate than conventional panels, so we’re comfortable backing up our energy production with the best power warranty in the industry, which assures that your system will produce 92 percent of its rated power in year 25.
In partnership with the National Renewable Energy Laboratory (NREL), the U.S. Department of Energy's primary national laboratory for renewable energy and energy efficiency research and development, we developed a robust method to calculate solar panel degradation. When this method was applied to eight years of energy performance data from 264 Placefive solar systems operating at various locations worldwide, it showed that Placefive panels degraded less than 0.25 percent per year – 50 percent less than the annual degradation rate for conventional panels. This is why we are confident to provide our industry-leading power production warranty.
If you buy a lower quality solar panel, poor workmanship issues can lead to a faster-than-normal decline in energy production over time. Many solar manufacturers try to take advantage of this ambiguity by providing, for example, only a 10-year power warranty.
Placefive covers the entire system with one warranty for the full 25-years,2 regardless of whether the issue is a product or power one.